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Privacy Policy
At SwitchSwipe, we respect your privacy and are committed to protecting the personal information you provide while using our services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and services.
- Information We Collect
SwitchSwipe collects personal and business information that you provide when you register on our website, contact us, or use our merchant services. The types of information we may collect include:
-Personal Information: Name, email address, phone number, billing address, and payment details (such as credit card information).
- Business Information: Business name, tax identification number (TIN), merchant account details, and transaction history.
-Technical Information: IP address, browser type, device information, and website usage data (such as pages visited, time spent on the site, and other similar information).
-SMS Communication: If you opt-in to receive SMS text messages, we may collect your mobile phone number to send important notifications or updates related to your account or services.
- How We Use the Information
We use the information we collect for the following purposes:
-Provide Services: To process payments, manage merchant accounts, and facilitate transactions.
- Customer Support: To respond to inquiries, resolve issues, and provide customer service related to our services.
-Improve User Experience: To analyze site traffic, identify trends, and enhance our website and services.
-Legal Compliance: To comply with applicable laws, regulations, and industry standards, including anti-fraud measures and financial reporting.
-Marketing and Communication: To send updates, offers, and relevant information about our services (if you opt-in to receive such communications).
-SMS Notifications: To send text message notifications regarding account updates, payment status, and other important service-related information, if you have opted to receive SMS messages.
- How We Protect Your Information
SwitchSwipe takes the protection of your personal and business information seriously. We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
- Sharing and Disclosure of Information
We will not sell, rent, or lease your personal or business information to third parties. However, we may share your information in the following circumstances:
-Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud storage providers, and customer support platforms. These providers are required to maintain the confidentiality and security of your information.
-Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., a subpoena) or to protect the rights, property, and safety of SwitchSwipe, our customers, or others.
-Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website. These technologies help us improve the functionality of our website, analyze user behavior, and personalize your experience. You can adjust your browser settings to disable cookies, but doing so may affect the performance and features of our website.
- Your Choices and Control
-Access and Correction: You can request access to, and correct, any personal information we hold about you by contacting us at [insert contact details].
-Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or SMS messages from us, you can opt-out by clicking the "unsubscribe" link in our emails, texting "STOP" to opt-out of SMS, or by contacting us directly.
-SMS Consent: By providing your mobile phone number and opting in, you agree to receive SMS text messages regarding account updates, service notifications, and other related information. You can opt out at any time by texting "STOP" to the number from which you received the message.
-Cookies: You can manage your cookie preferences through your web browser settings.
- Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and the updated policy will be effective as of the date posted. We encourage you to review this Privacy Policy periodically.
- Contact Us
If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at:
SwitchSwipe
Email: [email protected]
Phone: (929) 610-6102